The State Claims Agency hosted a virtual learning event for State authorities delegated to the General Indemnity Scheme, where we explored the lifecycle of a claim from start to finish.
The session was attended by over 250 claims and risk/health and safety specialists in State authorities.
Webinar Overview
Through contributions from our claim resolution and in-house litigation unit, this event covered
- the claim resolution process as it relates to the State Claims Agency
- the key role of State authorities in the process
- the importance of learning from claims
- topical updates on relevant developments in the area
The event included a facilitated discussion session around the process of resolving claims and mitigating risk.
Presentation Slides
The presentation slides are available below:
- Simon Watchorn - View slides
- Ben Mannering and Adeline Tuffy - View slides
- Ben Mannering - View slides
- Adeline Tuffy - View slides
A copy of the webinar recording is available to State authorities on request (stateclaims@ntma.ie).
Webinar Resources
Based on the webinar, we have developed a visual overview of the lifecycle of a claim which sets out the key tasks of State authorities at each stage of the process.
View infographic
Claims Resolution Frequently Asked Questions
Check out our answers to a range of common questions from State authorities about claims resolution and our claims resolution service. These frequently asked questions are reviewed and updated regularly.
