The State Claims Agency hosted a virtual learning event for State authorities delegated to the General Indemnity Scheme, where we explored the lifecycle of a claim from start to finish.
The session was attended by over 250 claims and risk/health and safety specialists in State authorities.
Webinar Overview
Through contributions from our claim resolution and in-house litigation unit, this event covered
- the claim resolution process as it relates to the State Claims Agency
- the key role of State authorities in the process
- the importance of learning from claims
- topical updates on relevant developments in the area
The event included a facilitated discussion session around the process of resolving claims and mitigating risk.
Presentation Slides
The presentation slides are available below:
- Simon Watchorn - View slides
- Ben Mannering and Adeline Tuffy - View slides
- Ben Mannering - View slides
- Adeline Tuffy - View slides
A copy of the webinar recording is available to State authorities on request (stateclaims@ntma.ie).
Webinar Resources
Based on the webinar, we have developed a visual overview of the lifecycle of a claim which sets out the key tasks of State authorities at each stage of the process. Check out the infographic available
View infographic
Claims Resolution Frequently Asked Questions
Check out our answers to a range of common questions from State Authorities about claims resolution and our claims resolution service. These frequently asked questions are reviewed and updated regularly.
