The national NIMS Helpdesk is operated by the State Claims Agency and provides technical support to all users of NIMS, the National Incident Management System.
The NIMS Helpdesk team is responsible for providing technical help, support and advice to NIMS users by phone and by email. Their role includes:
- Setting up new users
- Providing technical guidance
- Troubleshooting problems
- Tracking and resolving issues
- Managing user accounts
- Issuing NIMS updates and communications
Get in touch
If you are NIMS user and you require technical support, get in touch with the NIMS Helpdesk at +353 1 238 4240 or NIMSHelpdesk@ntma.ie.
NIMS Training and E-Learning
The State Claims Agency provides a range of training options to help and support NIMS users to develop their expertise and upskill.
