The national NIMS Helpdesk is operated by the State Claims Agency and provides technical support to all users of NIMS, the National Incident Management System.
![](https://stateclaims.ie/uploads/inner/_378x380_fit_center-center_90_none/NIMS-Helpdesk.jpg)
![](https://stateclaims.ie/uploads/inner/_378x380_fit_center-center_90_none/Person-working-at-computer-using-NIMS-data.jpg)
The NIMS Helpdesk team is responsible for providing technical help, support and advice to NIMS users by phone and by email. Their role includes:
- Setting up new users
- Providing technical guidance
- Troubleshooting problems
- Tracking and resolving issues
- Managing user accounts
- Issuing NIMS updates and communications
Get in touch
If you are NIMS user and you require technical support, get in touch with the NIMS Helpdesk at +353 1 238 4240 or NIMSHelpdesk@ntma.ie.
NIMS Training and E-Learning
The State Claims Agency provides a range of training options to help and support NIMS users to develop their expertise and upskill.
![NIMS Training and E-Learning](https://stateclaims.ie/uploads/inner/_thumb1/NIMS-Training.jpg)