If you work in a State authority and have a moment to spare, would you be willing to answer a few questions about this report?
Emergency departments are high-pressure environments where the provision of timely, safe care can be challenging.
In line with its risk management mandate to share learning from incidents and claims with State authorities, the Clinical Risk Unit in the State Claims Agency completed a five-year review of claims related to the care of patients in emergency departments (EDs) nationally.
Having engaged with its stakeholders and presented the findings of the report in various forums, the Clinical Risk Unit is pleased to make available a summary of the report to enhance learning across the health and social care sector.
Review of Emergency Department claims
The review included claims taken by patients, or their family members, related to the clinical care of those patients, and claims taken by patients related to non-clinical issues (e.g., slips trips and falls due to state of premises).
Claims concluded and finalised, and where damages had been paid, from 2018-2022, inclusive, were included. Claims where the incident resulting in the claim occurred before 2017 were excluded.
Claims Review Report: Claims relating to Emergency Departments
The aim of this report is to present the key findings of the review and provide advice for health and social care staff to help mitigate the risk of similar claims occurring.
Queries
If you are a State authority and require further information or risk management advice or assistance, please get in touch with us via stateclaims@ntma.ie.
Clinical Risk Management
Learn about the statutory mandate and work of our Clinical Risk Unit.
