Explore our Frequently Asked Questions pages to find answers to common questions from members of the public.
Areas of Work and Operations
Find answers to common questions about the State Claims Agency, our work, and other practical queries from members of the public.
View FAQMaking a Claim
Find answers to common questions about making a claim against a State authority, including how the claims process works and the role of the State Claims Agency..
View FAQMaking a Property Damage Claim
Find answers to common questions about making a property damage claim against a State authority and how the State Claims Agency resolves these claims.
View FAQInsurance Compensation Fund
Find answers to common questions about the Insurance Compensation Fund and the State Claims Agency’s advisory and audit role in managing applications for compensation.
View FAQ